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Frequently Asked Questions (FAQ)

Answers to Common Plumbing Questions

Have questions? We've got answers. Below are some of the most common inquiries we get from customers in Nevada, Placer, and Sierra counties about our services, pricing, and emergency availability.

  • Do you offer emergency plumbing services?
    Yes! We offer 24/7 emergency plumbing services throughout the region. Whether it’s a burst pipe, overflowing toilet, or a water heater failure, we're ready to help—day or night. 📞 Call us anytime at 530-362-0989.
  • How much is the service call?
    We offer a $49 same-day service call fee, which covers local emergency dispatch. This ensures fast response and an initial diagnosis of the issue.
  • What types of plumbing work do you perform?
    We handle everything from minor plumbing repairs to full system installations, including: Drain cleaning Leak detection Sewer camera inspections Water heater repair & installation Repiping New construction & remodel plumbing Residential and commercial service
  • Do you work on both residential and commercial plumbing?
    Yes! We service homes, apartment complexes, offices, restaurants, and other commercial buildings. We bring the same level of professionalism and quality to every job, no matter the size.
  • How quickly can I get an appointment?
    In most cases, we offer same-day or next-day service, especially for emergencies. For general repairs or non-urgent work, we can schedule based on your availability.
  • Do you offer any discounts?
    Yes—we proudly offer 10% off for veterans and seniors.
  • What areas do you serve?
    We serve a wide range of communities in: Nevada County (Grass Valley, Nevada City, North San Juan, Penn Valley) Placer County (Auburn, Granite Bay, Loomis, Penryn, Foresthill) Sierra County (Downieville, Sierra City) Plus nearby areas like Truckee and Donner Not sure if you're in our service area? Contact us to find out →
  • Are you licensed and insured?
    Absolutely. Elevated Plumbing & Drain is fully licensed and insured for your safety and peace of mind.
  • How can I schedule a service?
    You can call or text us at 530 789 3776, email us at info@elevatedplumbingca.com, or fill out our contact form here → and we’ll respond promptly.

Still have questions? We’re happy to help—reach out anytime!

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